Airtel is one of the largest telecommunication company in Nigeria with over one million subscribers of which majority are youths due to their cheap tarrif plans and data plans. In this article we shall be going through how to contact Airtel customer care line in Nigeria.
Most of its subscribers contact Airtel customer care line to report issues on sim, get updates on traffic plans and resolve internet connection issues.
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How to contact Airtel customer care number
By Calling Airtel customer care number you can easily get your issues resolved and Also it’s easier to speak with a customer care representative(a real person). The Airtel customer care line in Nigeria is 111 or 121.
If you are calling from a non Airtel number dial 0802 150 0121
To speak directly to an agent follow the steps below
- Dial the free number 111/121
- Listen to options and respond by clicking on number 3.
- Respond again by clicking on number 6.
- You will then be forwarded to an agent, but this might take a few minutes.
- Express your queries and complaints and they will respond to you, hopefully with a solution.
Airtel customer care Via email
You can send your complaints to Airtel’s official email address at customercare@ng.airtel.com.
Have it in mind that when you are sending an email, you should enter the following details:
– Your full name
– Your mobile number
– The body of the email and send.
Airtel customer care on social media
If you are somebody that loves resolving your network issues over the internet especially on social media then you can contact customer care on their social media platforms.
Via Twitter
The Airtel Nigeria customer care support handle is @airtel_care, where they can easily assist with you for Enquiries, Requests, and Feedback.
On the other hand, @AirtelNigeria is just the company’s official Twitter handle in the country. If you need assistance, don’t go the official company’s handle, instead settle for the customer care support handle
Via Facebook and Instagram
You can still talk to Airtel Nigeria via their Facebook page or Instagram page.
*. For Facebook: @airtelng
*. For Instagram: @airtelnigeria
We can’t guarantee a quick and fast reply from Airtel on these pages. You can send them messages via Facebook messenger and Instagram DM.
Conclusion
This is where we conclude today’s article on how to contact Airtel customer care line in Nigeria. I am optimistic that if you followed this guide then you can easily resolve any issue on your sim. Please you can drop your questions and contributions in the comment box.
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